Privacy Statement – Allround The Agency

Version: 1.0

Scope: This privacy statement applies to all processing of personal data in connection with Allround The Agency’s online environment, the Community and the Jobboard.

At Allround The Agency, we handle your personal data with care and transparency. In this privacy statement, we explain in plain language what data we collect, why we do so and what

rights you have.

1. Who are we?

Allround The Agency

Apollolaan 81-3

1077 AK Amsterdam

Chamber of Commerce number: 77849868

VAT number: NL003248391B63

Email: info@allroundtheagency.com

Website: www.allroundtheagency.com

Allround The Agency is the data controller for the processing of your personal data within the

meaning of data protection legislation (GDPR).

2. To whom does this privacy statement apply?

This privacy notice applies to:

• visitors to our website(s);

• participants in our online programmes;

• members of the community within our online environment;

• users of the Jobboard (employers/clients and freelancers/candidates);

• individuals who subscribe to our newsletter, events or webinars;

• other contacts with whom we are in communication.

3. What data do we process?

Basic data

Name, address, postcode/town
Email address, telephone number
Company name, job title, Chamber of Commerce and VAT numbers (where applicable)

Account and usage data

Login details (username, hashed passwords)
Data regarding your use of the online platform, community and job board (e.g. pages viewed, progress in modules, posts, job vacancies and profiles)
Technical data such as IP address, browser type and device (for security and statistical purposes)

Transaction and invoicing details

Billing address
Payment information (via the payment provider; as a rule, we do not see full payment card details)
Overview of services/products purchased

Content-related data

Content of posts in the community and on the job board (job vacancies, profiles, comments)
Responses in intake forms and evaluations

4. What do we use your data for?

We use your data for:

Fulfilling contracts

Creating and managing your account in the online environment, the Community and the Jobboard
Delivering online programmes
Processing purchases, registrations and invoicing
Communication regarding appointments, sessions, programmes and changes

Community and Jobboard

Creating and managing your account in the online environment, the Community and the Jobboard
Delivering online programmes
Processing purchases, registrations and invoicing

Improving our services

Analysing how the online platform, Community and Job Board are used
Optimising content, functionalities and user experience
Requesting feedback via surveys and reviews

Marketing and communication

Sending newsletters, offers and updates (only if you have subscribed or where this is appropriate within existing customer relationships)
Targeted communication based on your interests within our own services

Legal obligations

Compliance with tax retention obligations (for example, retaining invoices)
Complying with requests from competent authorities, where necessary

5. On what legal grounds do we process data?

We process your data on the basis of:

Performance of a contract – for example, when you purchase an online programme, community membership or job board service.
Legal obligation – for example, tax retention obligations.
Legitimate interest – such as improving our services, securing our systems and displaying relevant content, provided your interests do not override these.
Consent – for example, for newsletters (where required) and for processing sensitive data (such as health information) in coaching, or for using your testimonial outside the community.

If we process your data on the basis of consent, you can withdraw that consent at any time.

This does not apply retrospectively.

6. How long do we retain your data?

We do not retain your data for longer than is necessary for the purposes for which it is processed, unless we are legally obliged to retain it for longer.

Generally, we apply the following:

Account and usage data: for as long as you actively use the online learning environment, community or job board, and for up to 1 year after your last activity, unless you request deletion earlier and this is compatible with our obligations.
Invoicing and administrative data: 7 years (statutory tax retention obligation).
Newsletter data: until you unsubscribe or we decide to stop the mailing.

7. Who do we share your data with?

We do not sell your data to third parties. We only share it where necessary for the provision of our services or where we are legally obliged to do so.

Service providers (data processors)

We work with reliable service providers, for example: We enter into agreements with all these parties regarding careful and secure data processing (data processing agreements).

hosting providers for the online environment and community
email and newsletter systems
payment providers and accounting software
video call or webinar platforms

Other third parties

Only where legally required (e.g. the tax authorities or a regulatory body)
Only with your explicit consent (e.g. referral to other professionals)

8. Community and Jobboard: visibility and responsibility

In the community and on the Jobboard, certain data is visible to other participants, such as your name, profile photo (if set), profile text, job vacancies, profiles and posts.
Please consider carefully what data you share there; you remain responsible for what you post in these environments.
We moderate content in accordance with our Community Terms, Jobboard Terms and Moderation Protocols, but cannot check every contribution in advance.

9. Cookies and similar technologies

Our website and online environment use cookies and similar technologies. We explain this in more detail in our separate cookie policy, where you can also find out how to adjust your preferences.

Functional cookies: necessary for the site and environment to function properly (e.g. remembering your login details).
Analytical cookies: to measure and improve usage, configured to be privacy-friendly where possible.
Marketing cookies (if used): only with your consent, for example to measure the effectiveness of campaigns.

10. How do we protect your data?

We take appropriate technical and organisational measures to protect your personal data, including: No system is 100% secure, but we do everything we can to minimise risks.

use of secure connections (HTTPS/SSL);
secure storage and backups;
restricted access to data (only for staff who need it);
pseudonymisation or anonymisation in analyses where possible;
agreements with our data processors regarding security and confidentiality.

11. Your rights

You have a number of rights regarding your personal data: You can exercise these rights by sending an email to info@allroundtheagency.com. We ask you to provide sufficient proof of your identity before we process a request.

Right of access – you may ask what data we process about you.
Right to rectification – if data is incorrect or incomplete, you may ask for it to be corrected.
Right to erasure – in certain cases, you may ask for your data to be erased (‘right to be forgotten’).
Right to restriction of processing – in some cases, you may request that processing be temporarily restricted.
Right to data portability – you may request a machine-readable copy of the data you have provided yourself.
Right to object – you may object to processing based on our legitimate interests (for example, certain forms of profiling or direct marketing).
Right to withdraw consent – if we rely on your consent, you may withdraw it at any time.

12. Complaints

Do you have a complaint about the way we handle your personal data?

Please do let us know via info@allroundtheagency.com. We will try to resolve the matter together.
If we are unable to resolve the matter, you have the right to lodge a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

13. Changes to this privacy policy

We may update this privacy policy from time to time, for example if the law changes or if we expand our services.